Texas Judicial

Branch

Guardianship Programs

Our licensing team is unable to accommodate walk-in customers. If you need assistance, please contact the licensing specialist for your profession. Our contact information is at the bottom of this page. If we are unable to resolve matters by email, please feel free to request an appointment by phone, or a virtual call with staff via Zoom for further assistance.

Please refer to section 7.8 of the JBCC Rules for additional information about Guardianship Program Registration.

IMPORTANT: Under section 155.155 of the Government Code, please be advised that the JBCC cannot confirm registration data to anyone outside of law enforcement and the county where the registration is filed. If you are a guardianship program, a guardian, or an attorney that represents a guardian needing to confirm registration data (i.e., information about the guardian, the ward, or the case), you must do the following:

  • Contact the court where the guardianship is filed, or
  • Login to your online profile and go to the Additional Information page of your profile. You will find any registrations submitted to us on that page.

Inquiries Regarding Paperwork

Applications are processed as soon as possible, in the order of which they are received. Due to the volume of applications received, processing times can vary; therefore, we are unable to provide more specific timeframes.

Applicants must confirm receipt of their applications, the status of their applications, and their applications progress by referring to the View Pending Online Applications page of their online profiles. From this page, they can verify the following information 24/7:

  1. Confirm receipt of documents uploaded to their application by looking at the number reflect next to the Document(s) link.
    • If it shows (0), the document was not uploaded (i.e., it was not received).
    • If it shows (1), or any number other than 0, the document was uploaded (i.e., it has been received).
  2. Check their applications status.
    • By hovering their mouse over the status, they'll also be able to see descriptive text that explains what the status means.
  3. Check the progress of their applications status by clicking the View Details link.
    • This will show them which items on their application's checklist have been completed, and which are still pending.

Applicants are also sent automated email confirmations of successful application submission, and when applications are approved.

Inquiries for application status checks or receipt confirmation will not be replied to unless determined by staff that there’s been a delay in processing your application, and you have not received prior notification. We receive many of these inquiries and each email takes time to research and respond to which delays the processing of applications. Thank you for your understanding.

Contacting the Guardianship Certification Department 

Contact by Email: guardians@txcourts.gov
 

  • The following tips can help staff to clearly ascertain the situation so they may better assist you.

    • Include your first and last name so we know with whom we’re corresponding.
    • Include a subject line that clearly identifies what the email is regarding. For example: Registration Transaction #123145 Inquiry.
    • Provide details regarding the matter for which you need assistance.
    • If your inquiry pertains to an application you submitted, include the transaction number and the date you submitted the application.
    • If you must attach documents, for security purposes, name them in a way that clearly identifies what it is. For example, Application Document for Jane Doe. Do not submit documents by way of external links such as to a cloud like Adobe, One Drive, etc. 

Please email the licensing specialist if:

  • your profile information is incorrect, and you are unable to correct yourself.
  • you need assistance using the online system, and our Online System Resources do not resolve your issue.

If we are unable to resolve matters by email, our licensing specialist can schedule an appointment with you via phone or zoom for further assistance. 

Contact by Phone: 512-475-4368, Ext. 5

  • Include your first and last name so we know with whom we’re corresponding.
  • Include a callback number, as well as an email address (if you have one).
  • Provide a detailed message regarding the matter for which you need assistance.
  • If your inquiry pertains to an application you submitted, include the transaction number and the date you submitted the application.

JBCC Online Licensing System

To search for Registered Guardianship Programs, you must click on the red button below titled "Access the JBCC Certification, Registration Licensing System."

Important:

If you get a message saying your data already exists in the online system, do not create another profile. If you do not recall your login credentials, please do one of the following:

    1. Click the "Forgot Login/Password" link and follow the instructions accordingly, or
    2. Contact us at guardians@txcourts.gov so a licensing specialist can assist you.

 

Access the JBCC Certification, Registration Licensing System

Online System Resources

The Judicial Branch Certification Commission (JBCC) has an online certification and licensing system. The system allows users to:

  • apply and pay for new certifications, registrations, or licenses,
  • renew existing certifications, registrations, or licenses,
  • update contact information,
  • check the status of applications by referring to the view pending applications page of your online profile,
  • confirm receipt of applications by referring to the view pending applications page of your online profile,
  • search for individuals or entities that are certified, licensed, or registered with the JBCC,
    • If the information you seek cannot be found on our website, please refer to the Request for Records page of our website.
  • print payment receipts, and
  • download an excel list of those certified, licensed, or registered with the JBCC.

When submitting items associated with fees, you will be charged a transaction fee based on the amount of the fee that is due.  

TIPS FOR USING THE ONLINE CERTIFICATION, REGISTRATION & LICENSING SYSTEM

  • Mobile and Apple devices may not be compatible for using our online system.
  • Naming Files to be Uploaded. Please ensure to name scanned files in a manner that clearly identifies the item being uploaded. For example, uploading your program's report, a good name would be “Program Report”, or “Report for Jane Doe Program”. A bad name would be “JBCC”, “123456789.jpg”. 
Updated: 07/18/2025